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Again, head over to the search bar and type "Search for updates." On the next page press the Check for updates box. You should also ensure you've downloaded the latest software update for your tablet. Type "Sleep" in the search bar and select "Power and sleep settings." From here, change the sleep time from the default 5 minutes. If your Surface Pro 7 is randomly shutting down, try changing the default sleep time in your settings. There doesn't appear to be a one-size-fits-all fix but some folks have had luck by making certain changes. The problems appear to exist across all Surface Pro 7 model, no matter your configuration. The thread about random Surface Pro 7 shutdowns is now 28 pages long and growing with the newest posts added on April 15.
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However, several users say their tablet continues to shut down after completing the steps.
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When the post went up, a Microsoft agent quickly stepped in with instructions for a potential fix.